2013 Webinar Series

Contact the Sustainable Microenterprise and Development Program

E-mail: smdp.info@unh.edu
(603) 862-0764
Fax: (603) 862-3878

The Carsey Institute at the University of New Hampshire
Huddleston Hall
73 Main Street
Durham, NH 03824

Sustainable Microenterprise and Development Program

2013 Webinar Series

The SMDP is pleased to announce its 2013 webinar series. This year we will continue to cover many of the topics that are offered in the SMDP training programs we hold in Africa and New Hampshire. The SMDP Webinar Series sessions are often facilitated by many of the same faculty who teach our face-to-face courses. We will also explore other topics beyond the scope of what we offer in the SMDP workshop to look at innovative, interesting, and promising ideas in development finance. The webinars are free and available for any practitioners wanting to increase their knowledge about sustainable microfinance, enterprise development, or other development finance best practices. If you can’t join us for the “live” webinar events, you can listen/view the webinar any time by clicking on the link in the schedule below or on the SMDP 2012 Webinar archive page.

SMDP Webinar Series 2013 Schedule

(Eastern U.S./GMT -5)



Wednesday, February 6

10:00 AM - 11:00 AM EST (-5 GMT)

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Bringing Back Balanced Peformance Management to Microfinance

Kinfemichel Yibkaw Abraha

Senior Social Performance Management Officer, Association of Ethiopian Microfinance Institutions (AEMI)

Thursday, February 14

10:00 AM - 11:00 AM EST (-5 GMT)

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Everything You've Always Wanted To Know About Savings Groups Web-Based Management Information Systems (but were afraid to ask)

Hugh Allen

SMDP Ghana
VSL Associates

Wednesday, February 27

10:00 AM - 11:00 AM EST (-5 GMT)

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Vulnerability: the State of the Microcredit Summit Campaign Report, 2013

Larry R. Reed, Chandra Ghosh, and Luisa Brunori

Friday, April 5

10:00 AM - 11:00 AM EDT (-4 GMT)

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Savings Groups at the Frontier Book Conversation

Candace Nelson, Jeff Ashe, and Kim Wilson

Wednesday, May 15

10:00 AM - 11:00 AM EDT (-5 GMT)

Recording not available

Vulnérabilité: Le Rapport sur l'état Campagne du Sommet du Microcrédit (en français)

Curt Grimm, Fanta Wolde Michael, Luisa Brunori, and Gauthier Dieudonné

Friday June 21

10:00 AM - 11:00 AM EDT (-5 GMT)

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Microconsignment: Enterprise Development and Good Living at Your Door Step

Greg Vankirk, Community Enterprise Solutions
Fiona Wilson, Assistant Professor of Strategy, Social Entrepreneurship, and Sustainability, Paul School of Business, University of New Hampshire

Wednesday, August 28

10:00 AM - 11:00 AM EDT (-5 GMT)

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MEDA's Approach to Pro-Poor Value Chain and Enterprise Development Ann Gordon, Senior Consultant/Project Manager, MEDA

Wednesday, September 18

10:00 AM - 11:00 AM EDT (-5 GMT)

Due to Technical Difficulties, this webinar is not available at this time. We apologize for the inconvenience.

Unraveling the Mysteries of Microfinance Interest Rates
Chuck Waterfield, Microfinance Transparency

Wednesday, October 9

10:00 AM - 11:00 AM EDT (-5 GMT)

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What's Next For Savings Groups? Paul Rippey, SavingsRevolution.org

Wednesday, December 11

10:00 AM - 11:00 AM EST (-5 GMT)

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Social Enterprise and the Quadruple Bottom Line
Drew Tulchin, Social Enterprise Associates

Past Webinars:

Social Enterprise and the Quadruple Bottom Line

Wednesday, December 11th, 10:00 AM - 11:00 AM EST (-5 GMT)

Social Enterprise Associates (www.socialenterprise.net) is a US based international network of consultants leveraging the power of the marketplace to empower community and environmental institutions to grow thriving, sustainable initiatives for a better tomorrow. Engagements have led clients to mobilize more than $100 million towards mission-driven efforts. The firm specializes in New Ventures, Alternative Finance, Socially Responsible Business, and Non-Profits’ Financial Self Sufficiency. This registered ‘B Corporation’ uses a decentralized business model to rapidly (and economically) provide key value-added solutions to satisfy organizational needs.

In this webinar, participants will be introduced to a range of social enterprise concepts, ideas, and implementations. In particular, it will introduce the “Quadruple Bottom Line,” which can be expressed as the triple bottom line ideas of people, planet, profit, as well as PURPOSE. The webinar shares social enterprise concepts including financial self-sufficiency, earned income, and market analysis – with how these can be applicable to for-profit companies, NGOs, development efforts, government, donors and philanthropy.

Drew will introduce participants to first-hand case studies via Social Enterprise Associates’ consulting engagements, and discuss specific characteristics in the needs of different social enterprises with the goal of equipping participants with specific strategies for their own actions.

Presenter Bio

Drew Tulchin, Social Enterprise Associates

Andrew ‘Drew’ Tulchin is Managing Partner of Social Enterprise Associates, www.socialenterprise.net, a registered ‘B Corporation’, a firm specializing in enabling entities to 'do well by doing good.’ He has contributed to one hundred business plans and dozens of market studies. His efforts in social, environmental, and community investing have mobilized more than $100 million for ‘triple bottom line’ returns. Consulting has taken him throughout the United States and to nearly forty countries worldwide, from (A)fghanistan to (Z)ambia. Current engagements include: Confluence Philanthropy’s initiative Native Green Loan Fund to capitalize a U.S. $10 million fund, increasing sustainably caught / harvested fish with Future of Fish, a World Food Programme evaluation on private sector involvement, and a ‘green’ US MFI helping low income people save money through more energy efficient homes. Previously, he directed a U.S. microfinance institution, was a lender, and worked in telecommunications. As a Program Officer at Grameen Foundation, he was the staff lead of the Capital Markets Group, where he served as the point person on the first Blue Orchard Securitization of $78 million. Publications include Researcher for the book, Compelling Returns. As a Director at Prisma Microfinance, his co-authored business plan was a Global Social Venture Competition award winner. As a team, he then raised $1.2 million in private equity. Drew completed his M.B.A. at University of Washington and his B.A., cum laude, from Washington University.

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What's Next For Savings Groups?

Recorded: Wednesday, October 9th, 10:00 AM - 11:00 AM EDT (-5 GMT)

Facilitator: Paul Rippey, SavingsRevolution.org

The Savings Groups sector is changing fast. This webinar looked at some of today’s new ideas, and some things that are so new we should call them tomorrow’s new ideas. We touched on: Industrial economies, information economies, and which economy savings groups fit into; how we are driving savings groups with one foot on the accelerator and one foot on the brake; some secrets to reducing cost per member with no stress; the coming digital revolution; and how to get cost per member down to zero! Plus: participant polling during the seminar. It was a fun and thought-provoking webinar.


Presenter Bio 

Paul Rippey is a savings group specialist with twenty years of experience in financial services in Africa. He managed microfinance institutions in Burkina Faso and Guinea (Conakry) and is the co-founder of Association Al Amana in Morocco, which over ten years ago became the largest MFI in North Africa, with a portfolio of $230,000,000 and 400,000 customers. While he thinks it is past due time to move on from microcredit, he still appreciates the commitment to standardization, innovation, incentive systems, and massive outreach of MFIs.

From 2002 to 2007, he managed DFID's Financial Sector Deepening Project in Uganda, rolling out programs of consumer education, savings groups, a “consolidation challenge fund,” an “LED Challenge,” and massive demand and supply side studies.

Since 2007, he has been active as a consultant working primarily with savings groups in a dozen countries. He is the author of numerous articles, and a co-founder and frequent contributor to Savings-Revolution.org. He is also a savings group member himself, in his home city of Portland, Oregon, USA. 

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Unraveling the Mysteries of Microfinance Interest Rates

Wednesday, September 18, 10:00 AM - 11:00 AM EDT (-5 GMT)

Presenter: Chuck Waterfield, CEO, Microfinance Transparency (MFT)

It’s been more than six years since the infamous Compartamos IPO spurred the industry to generate consumer protection efforts, including creation of Microfinance Transparency (MFT), founded by Chuck Waterfield to shine light into the murky waters of microfinance interest rates and pricing. Spanning the globe like the Johnny Appleseed of open and understandable microfinance pricing and policies Chuck and his team at MFT have been able to convince hundreds of lenders to come clean on the prices they are charging their clients to borrow money. But the process has not always been easy. During our September SMDP Webinar we will talk to Chuck about what motivates different MFIs to participate in the act of divulging prices and the push and pull forces that stakeholders from donors to networks to regulators use to foster transparency and price fairness. Chuck will also introduce MFT’s Truth in Lending Tables (TILT) which provide complete and comparable data from hundreds of MFIs on the true prices charged to microfinance clients. We will also ask Chuck, who has been a leading practitioner for more than two decades, to prognosticate about where the industry is going and what are the most important internal and external threats we may be facing.

Chuck Waterfield, CEO, Microfinance Transparency (MFT)

Chuck Waterfield has 25 years experience in microfinance, with a mixture of practical field experience (six years starting MFIs in both Haiti and Bolivia) and experience leading network strategy development (serving as microenterprise director for both MEDA and for CARE International). He developed Microfin, the most popular financial planning software in the microfinance industry and teaches business planning courses around the world, with more than 3,000 microfinance professionals having been trained in his courses. His current work as an independent consultant includes clients across the industry.

Currently on faculty of Columbia University School of International and Public Affairs, he was formerly on the faculty of the Boulder Microfinance Training Program for ten years and Southern New Hampshire University’s Microenterprise Development Institute for eight years. In addition to Microfin, he has a broad range of products and publications including the SEEP FRAME Tool, the CARE Credit and Savings Sourcebook, and CGAP Handbook on Management Information Systems. In 2008, he founded MicroFinance Transparency and works as the CEO.

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MEDA's Approach to Pro-Poor Value Chain and Enterprise Development

Wednesday, August 28, 2013 - 10:00 a.m. - 11:00 a.m. EDT (-5 GMT)

smdp webinar

Presenter: Ann Gordon, Senior Consultant/Project Manager, MEDA
Moderator: Bill Maddocks, SMDP Coordinator

For nearly sixty years, Mennonite Economic Development Associates (MEDA) has created business solutions to poverty around the world. Rooted in faith values, MEDA firmly believes that unleashing entrepreneurship is the best way to alleviate poverty. And stands by its conviction that the work is not done until it is proven to be sustainable, replicable, scalable and measureable.

Come, listen and learn about MEDA’s pro-poor value chain and M4P approaches in agriculture and women’s economic development. Ann will provide an overview of MEDA’s work in Afghanistan, Pakistan and Ethiopia to show how their projects improve business opportunities in competitive and sustainable ways. This will also give you a glimpse into the case studies and topics covered in the upcoming SMDP course “Pro-Poor Enterprise and Value Chain Development (PPEVCD)” being held November 11-15, 2013 in Tanzania.

Ann Gordon

Ann Gordon is a Senior Consultant and Project Manager at MEDA (Mennonite Economic Development Associates). She has an extensive background in leadership and rural development in the entrepreneurial, non-profit, and government sectors. Along with a master's degree in Capacity Development and Extension from the University of Guelph, Ann also holds a BSc. from the University of Western Ontario and is a Canadian Nuffield Scholar. She has over eighteen years of experience in project-based management—including research, design, implementation, and evaluation across various agriculture, agri-food, and health-related value chains—which has taken her across North America and the world. Her role at MEDA has included the management of market development projects and activities in Afghanistan, Tanzania, and Pakistan, as well as a number of consultancies in other countries where MEDA is active. Some of Ann’s latest contributions to the sector can be found in the area of value chain training and mentoring, as well as a recent publication by the World Bank on understanding gender and value chains in Afghanistan.

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Microconsignment: Enterprise Development and Good Living at Your Door Step

Friday June 21st 10:00 AM – 11:00 AM EDT (-5 GMT - find your time zone here)


The SMDP Webinar in June will be a unique event for two reasons: First we will welcome Greg Van Kirk of Community Enterprise Solutions (CES) as our guest presenter. Greg and the CES team have developed a fascinating model of social enterprise which gives business opportunities to local first-time women entrepreneurs selling products which promote healthy living such as solar lighting, fuel efficient stoves and water purification devices to families and individuals living in rural/isolated villages. Second, the June webinar will also take place in the classroom of the annual Sustainable Microenterprise and Development Program New Hampshire Certificate here at the University of New Hampshire in Durham, NH USA.

In his book “How to Change the World: Social Entrepreneurs and the Power of New Ideas”, Author David Bornstein describes the microconsignment model as “an amazingly simple and effective idea. It is demonstrating how to provide economic opportunities, and health benefits, to people in extremely isolated and impoverished communities without forcing them and their families to assume undue risk -- people who are currently beyond the reach of conventional micro-finance. It is an idea with enormous potential for impact because it can be readily adopted by anti-poverty organizations around the world”.

Along with students in our SMDP class room you will have an opportunity to ask Greg questions after his presentation. For more information on the CES microconsignment model visit the web site http://www.cesolutions.org/

The June webinar will be co-hosted by Fiona Wilson, Assistant Professor of Strategy, Social Entrepreneurship, and Sustainability, Paul School of Business, University of New Hampshire

About Greg Van Kirk

greg van kirk smdp webinarGreg Van Kirk is the co-founder Community Enterprise Solutions and Social Entrepreneur Corps. He is an Ashoka Lemelson Fellow, Ashoka Globalizer, Schwab Foundation Social Entrepreneur of the Year (2012) and a member of the Clinton Global Initiative and the Ashoka Siemens Foundation “Community Impact Development Group”. He and his team are focused on expanding the reach and impact of their award winning “MicroConsignment Model” globally. He has served as an economic development consultant for organizations such as USAID, Chemonics, VisionSpring, Soros Foundation, Church World Service, IDB, Water For People and Fundacion Paraguaya. Greg also contributes time as “Social Entrepreneur in Residence” for universities and has recently worked with Columbia University, New York University, Indiana University, University of San Diego and Arizona State University. He is a senior advisor for AshokaU. He has taught courses in social entrepreneurship at Columbia University and NYU Wagner. Greg began working in rural small business development as a Guatemala Peace Corps volunteer in 2001. Greg worked in investment banking for five years before arriving in Guatemala. Two deals he led at UBS during this time won "Deal of the Year" honors from "Structured Finance International" magazine. Greg is a graduate of Miami University and currently lives with his family in New York City.

About Guest Host Fiona Wilson

fiona wilson smdp webinarDr. Fiona Wilson joined the faculty of the Whittemore School of Business in Fall 2011. Previously, she spent 9 years on the faculty at the Simmons School of Management, in Boston, MA, where she taught MBA and Executive Education courses in Business Strategy, with a special focus on the intersection of strategy and society/sustainability, as well as running experiential, study abroad and service learning courses with mission-driven, social ventures.

Dr. Wilson’s dissertation, completed in 2009 at the Boston University School of Management, explored the phenomenon of “Socially Conscious Capitalism”. Her current research continues to focus on business models for people, planet and profits, exploring ways in which market-based businesses can actively address the world’s social and environmental problems.

Prior to her academic career, Dr. Wilson spent 15 years in the business world, serving as VP of Marketing for CMGI (the Internet investment and development company) where she and her team were responsible for corporate marketing, marketing coordination and consulting for CMGI’s 70+ Internet/ Technology subsidiaries and investments. She also consulted to venture funded, technology companies, and served as Vice Consul Commercial at the British Consulate General in Boston, promoting technology trade between Britain and the United States.

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Vulnérabilité: Le Rapport de l'état de la Campagne du Sommet du Microcrédit, 2013

Mercredi 15 mai 10h00-11h00 EDT (-5 GMT)

Ce webinaire sera ouvert avec des données tirées d'un rapport publié récemment par la Campagne du Sommet du Microcrédit, Vulnérabilité: Le Rapport de l'Etat de la Campagne du Sommet du Microcrédit 2013, selon lequel les praticiens de la microfinance ont atteint 13 millions de clients en moins parmi les plus pauvres en 2011 qu'en 2010. Cette baisse concerne presque exclusivement l’Inde suite à la crise de 2010 dans l'Andhra Pradesh. Nos panélistes, Dieudonné Gauthier, directeur de Chemen Lavi Miyo (CLM) chez Fonkoze et le professeur Luisa Brunori, professeur titulaire du Département de psychologie de l'Université de Bologne en Italie, se pencheront sur cette crise du point de vue du client. Que manquait-il dans la relation-client-IMF? Plus précisément, Gauthier et Luisa vont étudier comment le programme CLM de Fonkoze élimine les vulnérabilités auxquelles sont confrontés ceux qui vivent dans l'extrême-pauvreté et la façon dont la psychologie de ces clients influe leur capacité à sortir de la pauvreté.

Les autres thèmes de discussion incluent :

  • la psychologie du groupe,
  • comment les groupes de microfinance aident les gens à faire face à la vulnérabilité
  • l’établissement de relations respectueuses, transparentes et responsables avec les clients

Ce sera une session interactive avec de multiples possibilités pour le public de donner son avis sur les questions discutées.

Biographies de l'hôte et les présentateurs


Curt GrimmCurt Grimm, Directeur adjoint, Carsey Institut

Curt Grimm est directeur adjoint du Carsey Institute à l'Université du New Hampshire et professeur associé de recherche dans le département d'anthropologie. Auparavant, il a été Conseiller en Sciences Sociales au Bureau Afrique d'USAID.

Curt a obtenu sa Licence en Anthropologie et en Histoire de l'Université du New Hampshire et sa Maîtrise et son Doctorat en Anthropologie de l'Université d'État de New York à Binghamton.


Fanta Wolde Michael, Directeur exécutif, Réseau d’institutions africaines de microfinance (MAIN)

Pour ses études supérieures, Fanta Wolde Michael a d'abord fait la Science Politique et Administration Publique à l'Université d'Addis Abeba. Ensuite il a fait Etude de Développement se spécialisant dans les Stratégies de Développement Alternative à l'Institut des Etudes Sociales de l'Haye, Pays-Bas. Depuis 2000, il est Directeur Exécutive de Microfinance African Institutions Network (MAIN), un important réseau de microfinance basé à Lomé, Togo, qui s'est engagé dans le renforcement des capacités des institutions de microfinance en Afrique. Monsieur Fanta Wolde Michael possède une expérience de plus de 30 ans de terrain en Afrique avec les ONG internationale de Développement.


Luisa Brunori, professeur titulaire et directrice de l’Observatoire International de la Microfinance, Université de Bologne, Italie

Luisa Brunori est professeur titulaire de « Psychodynamique des groupes » à l’Université de Bologne et enseigne à la Faculté des Sciences de l’éducation et à la Faculté de Médecine. Elle enseigne également la Psychothérapie de groupe à l’Ecole de spécialisation en Psychiatrie et Psychologie clinique. Elle est la directrice et la fondatrice du C.I.R.I.G (Centro Interdipartimentale per la Ricerca e l’Intervento sui Gruppi – Centre Interdépartemental pour la Recherche et l’Intervention sur les Groupes), directrice du M.I.O (Microcredit International Observatory -Observatoire International de la Microfinance) et vice-présidente de la Fondation Grameen Italie.

Elle possède un diplôme en Education et Psychologie, avec la plus haute mention, et a rédigé une thèse sur la Psychologie organisationnelle, validée en 1974 par la Faculté d’Enseignement de l’Université de Bologne.

Gauthier Dieudonné, directeur, Chemen Lavi Miyò (CLM), Fonkoze, Haïti

Gauthier Dieudonné a rejoint Fonkoze le 19 octobre 2002 pour diriger le Programme de Développement Commercial. Avant de rejoindre Fonkoze, il était directeur commercial dans une entreprise italiano-haïtienne, spécialisée dans les matériaux de construction, le carrelage et les meubles italiens. Dieudonné possède une licence en Technologie de laboratoire médical et gestion de système d’information. Originaire d’une petite ville en Haïti, Dieudonné a vécu 25 ans entre Chicago et New York. Avant de quitter les Etats-Unis en octobre 1995, il était superviseur dans le Laboratoire d’Hématologie de l’hôpital Elmhurst General dans le Queens, dans l’Etat de New-York. Depuis décembre 2006, il dirige le programme CLM (Chemen Lavi Miyò) « Chemin vers une vie meilleure » à Fonkoze. Le programme CLM est une reproduction du programme de BRAC pour les individus extrêmement pauvres.

Depuis que la phase pilote du CLM a obtenu un taux de réussite de 96% en 2009, il a participé à plusieurs ateliers et conférences sur le fonctionnement des programmes pour les individus extrêmement pauvres et a effectué quelques présentations sur le programme CLM. Le programme CLM est maintenant dans sa cinquième année de fonctionnement, Fonkoze a diplômé plus de 2000 familles et 1300 familles font actuellement partie du programme.


Savings Groups at the Frontier - A Book Conversation

Friday, April 5 - 10:00 AM - 11:00 AM EST (-5GMT)

*If you are interested in submitting a blog piece to Savings-Revolution.org please send an email to Kim Wilson at kimberley.wilson@tufts.edu

Our April webinar featured authors Jeff Ashe, Candace Nelson, and Kim Wilson in an informal and interactive discussion moderated by Bill Maddocks, followed by open mic questions from webinar participants.

Savings groups reach those rarely served by mainstream financial institutions. At weekly meetings, members deposit savings and take loans. In the process, they build commitment, discipline, and mutual assistance. Maximum transparency, a profitable structure for saving, access to small loans, and an annual lump sum of capital are the hallmarks of the savings group methodology. The outcome is empowered groups, made up mostly of women, who manage themselves as tiny financial institutions. Today, there are savings groups in 64 countries with more than 7 million members, the result of initiatives carried out by dozens of international and local NGOs.

The recently published book, Savings Groups at the Frontier, explores issues that will shape the future of savings groups. What are the costs, required inputs, and anticipated outreach of these groups? How does replication take place? How sustainable are the groups? Is it feasible to integrate financial and non-financial services? Are linkages to the formal system desirable? What is the impact of groups on members and their households? How can performance be managed? Not surprisingly, these issues mirror the preoccupation of the pioneers of microcredit. However, this book addresses them in support of group members and savers who are managing their own financial services rather than from the perspective of the financial institution.

The discussions in this book carry on those begun at the Arusha Savings Group Summit held in Tanzania in October of 2011. The authors of these chapters, including Jeff Ashe, Hugh Allen, Joanna Ledgerwood, and Paul Rippey, solicited input from a wide range of practitioners both during and after the summit. They also are the pioneers of the movement and bring extensive experience to these pages.

Candace Nelson HeadshotCandace Nelson is an accomplished writer, trainer, curriculum designer, researcher, and grants manager. As senior technical Advisor to Microfinance Opportunities and its financial education program since 2004, she has written multiple curriculum modules (including Young People: Your Future, Your Money and Risk Management and Insurance: Protect Your Family’s Future), trained trainers in French and Spanish, and outlined national strategies for financial education. She also designed financial education curriculum for CARE Burundi’s savings group program with adolescent girls. At the SEEP Network, Ms. Nelson coordinates the savings-led Financial Services Working Group, which is an inclusive platform for sharing saving group experience among a wide range of practitioners. From 1999 to 2006, she developed and managed a grant program supporting economic empowerment for women in East Africa on behalf of the McKnight Foundation. She has B.A. in hstory from Smith College and an M.S. in rural sociology from the University of Wisconsin. Ms. Nelson resides in Concord, Massachusetts.


Jeff Ashe Headshot - Oxfam America

Jeff Ashe, Director of Community Finance, Oxfam America

Jeff designed and leads Saving for Change (SfC) at Oxfam America which has grown to 570,000 Savings Group members in Mali, Senegal, Cambodia, El Salvador and Guatemala. SfC is designed based on research he carried out in Nepal, India and Zimbabwe. Jeff previously founded and led Working Capital which was for a time the largest microfinance institution in the USA and has consulted to microfinance projects in more than 30 countries. While at Acción International he directed the PISCES studies, the first worldwide study of microfinance and through that study introduced group lending to Acción in 1981 marking the start of the ramp up of Acción’s work in this field. As a Peace Corps Volunteer in the 1960s he developed the Campesino Leadership Training program where PCVs and liberation theology priests and nuns helped insure that those who tilled the land received their just share. He also teaches microfinance at Columbia and Brandeis Universities.


Kim Wilson HeadshotKim Wilson is a lecturer at The Fletcher School and a fellow with the Center for Emerging Market Enterprises and the Feinstein International Center at Tufts University. Spending time in India beginning in 2001 through 2005, Professor Wilson worked closely with savings groups, connecting them to banks with a particular focus on tribal areas. She has worked for Catholic Relief Services, heading their Microfinance Unit. In that tenure, she spearheaded CRS' shift from focusing on credit to the poor to savings of the poor. Professor Wilson has consulted for many international agencies in savings and credit. Previously, she was in the private sector, occupying senior management positions in finance and franchising. In June of 2010, Professor Wilson co-edited Financial Promise for the Poor: How Groups Build Microsavings (Kumarian Press/Stylus Publishing, 2010).

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Vulnerability: The State of the Microcredit Summit Campaign Report, 2013

Tuesday, February 27 - 10:00 AM - 11:00 AM EST (-5GMT)

This webinar will open with news from a recently released report for the Microcredit Summit Campaign, Vulnerability: The State of the Microcredit Summit Campaign Report, 2013, that microfinance providers reached 13 million fewer poorest clients in 2011 than in 2010. This decline was almost exclusively in India as a result of the 2010 crisis in Andhra Pradesh. Our panelists, Chandra Shekhar (“CS”) Ghosh, Chairman and Managing Director of Bandhan in India, and Professor Luisa Brunori, full professor of the Department of Psychology at the University of Bologna in Italy, will look at that crisis from the client’s perspective. Why didn’t clients complain when the Andhra Pradesh government took such draconian actions against the microfinance industry? What was missing in the MFI-client relationship?

Other issues to be discussed include:

  • The psychology of the group
  • How microfinance groups help people deal with vulnerability
  • How mobile technology can be part of the process that helps clients reduce vulnerability and/or increase resilience

This will be an interactive session with multiple opportunities for the audience to weigh in on the issues being discussed.

Guest Host: Larry Reed

Larry Reed HeadshotLarry Reed is the director of the Microcredit Summit Campaign. He has worked for more than twenty-five years in designing, supporting, and leading activities and organizations that empower poor people to transform their lives and their communities. For most of that time, Reed worked with Opportunity International, including five years as their Africa Regional Director and eight years as the first CEO of the Opportunity International Network.

During his time with Opportunity, Larry helped to implement a strategy for developing full-service banks that served the very poor while mobilizing hundreds of millions of dollars in savings deposits and investments. Under his leadership, Opportunity developed the first microinsurance brokerage, which now serves hundreds of millions of people around the world. Reed has taught at the Boulder Institute of Microfinance for fifteen years, served as the chair of the SEEP Network, and consulted with industry-wide initiatives like the Smart Campaign for Client Protection and MicroFinance Transparency.

Larry authored The State of the Microcredit Summit Campaign Report, 2011 and has contributed to several books on finance and the poor including The New World of Microfinance (Rhyne, Otero, et. al., 1996), Serving with the Poor in Africa (Yamamori, Myers, Bediako, and Reed, 1996), Globalization and the Kingdom of God (Goudzwaard, 2001), and More Pathways Out of Poverty (Harris et. al., 2006). He is a graduate of Wheaton College and the John F. Kennedy School of Government at Harvard University.

Panelist: Chandra Shekhar Ghosh

Chandra Shekhar Ghosh HeadshotChandra Shekhar Ghosh is the founder and CEO of Bandhan, a Kolkata-based microfinance company, which ranked second in the Forbes' list of the world’s Top 50 MFIs in 2007. He has more than twenty years experience in microfinance and development. Building on his experiences with BRAC, CARE International, and other non-governmental organizations, Ghosh founded Bandhan 2001. Bandhan currently serves more than 4 million people throughout eighteen states in India. Bandhan operates primarily in Rural West Bengal, which is largely considered to have some of the poorest communities in India.

Panelist: Luisa Brunori

Luisa Brunori HeadshotProfessor Luisa Brunori’s present position is Full Professor in the Department of Psychology, University of Bologna, part of the Faculty of Education being specialized both in Clinical and Organizational Psychology. She is Professor of Dynamic Psychology of Groups, teaching also in the Specialization School of Clinical Psychology and in that of Psychiatry both of the Faculty of Medicine. She is Director of CIRIG, the University of Bologna’s Interdepartmental Centre for Research and Development of Group Studies, President of the University’s International Observatory for Microfinance (M.I.O.), and Vice President of Grameen Italia Foundation. The Observatory’s mission is to act as an international centre of excellence for research into and analysis of microfinance phenomena from a multidisciplinary perspective. She is affiliated to a number of professional societies, including being Past President of GAS (Group Analytic Society), London, and on the Board of Directors of International Association of Group Psychotherapy (IAGP). She has been a member of, among others, the Editorial Board of “Group Analysis” and the Editorial Board of the review “Attachment and Human relations,” London, and Chair of the Scientific Committee of the Ente Nazionale per il Microcredito, a Public Body part of the Presidency of Ministry Council.

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Everything You've Always Wanted To Know About Savings Groups Web-Based Management Information Systems (but were afraid to ask)

Thursday, February 14 - 10:00 AM - 11:00 AM EST (-5GMT)

The VSL Associates Excel-based MIS is the most widely used in the industry and has been through four generations of development. But being based on an Excel worksheet, it has a number of practical limitations. In the last year, VSL Associates, with support from the Gates Foundation and MasterCard Foundation, has developed a completely new Internet-based MIS, embedded in the SAVIX website, using bandwidth similar to Hotmail. This webinar will be an introduction to the new software and should be attended by anyone who will be enrolling in the SMDP Ghana Savings Groups: Management Information Systems training or will be using the new software and wants an orientation to its functions, operation, and application.

Presenter: Hugh Allen

Hugh Allen headshotHugh Allen has worked in development since 1970, focusing for most of the last fifteen years on microfinance and technology-focused market development activities. For thirteen years, he worked for CARE and was its chief technical advisor for small economic activity development in Africa. It was during this time that he first came across the Village Saving and Lending Association (VSLA) model and realized its potential.

These days, he works exclusively to promote its adoption by multi-sectoral development agencies and southern NGOs. He is on the faculty of University of New Hampshire’s Sustainable Microenterprise and Development Program and the Boulder Microfinance Training program. He is also the co-facilitator of the SEEP working group on savings-led financial services. He has published books with ITDG on technology-related activities and savings-led financial services.

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Bringing Back Balanced Performance Management to Microfinance

Wednesday, February 6 - 10:00 AM - 11:00 AM EST (-5GMT)

The webinar will offer insights into the work of the CRS MISION project to reinstate the focus of microfinance institutions in Ethiopia and other parts of Africa from financially driven performance management to a more balanced performance management. Often microfinance institutions include social objectives within their mission statements but fail to ensure their management systems actually address these social goals. Over the last few years, the industry and microfinance stakeholders have begun to recognize the occurrence of the "mission drift" and/or the gap in global performance management. Thus, an increasing number of MFIs and microfinance national associations across Africa have become more interested in learning about social performance management (SPM) practices in order to address these issues in a systematic manner.

This webinar will provide a brief overview of the social performance (SP) and social performance management (SPM) concept and tools. It will provide a good introduction to the full week "Balanced Performance Management for Microfinance Institutions" course we are offering at the SMDP Ghana.

Webinar Facilitator - Kinfemichel Yibkaw Abraha

Kinfemichel Abraha joined the Association of Ethiopian Microfinance Institutions (AEMFI) in May of 2011 as a Senior Social Performance Management Officer. Currently, he heads the social performance management unit by ensuring high quality performance, project coordination, technical support in SPM, and achievement of deliverables.

He has more than ten years of experience in the field of finance. His works cover over eight years of solid experience in the banking sector, covering all operational areas under various assignments, and close to two years in the microfinance industry.

Mr. Abraha is a public policy economist specializing in social policy design. He graduated from the University of Maastricht in the Netherlands with an Msc Degree in Public Policy and Human Development, and he is certified in microfinance and SME finance (Frankfurt School of Finance and Management). He holds also a BA in economics and a diploma in accounting.

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View the 2012 Webinar Series archives.